FAQS

Welcome to Hpniub’s Frequently Asked Questions page. Here are the most common questions about our wall art, orders, shipping and returns. If you have other questions not listed here, please contact us.

1. What products do you sell?

We mainly sell wall art and decorative paintings, which are suitable for different home decoration styles. All our products are carefully selected to meet your home decor needs.

2. How long does it take to process my order?

After you complete the payment successfully, we will process your order within 1-3 business days. We do not process orders on weekends or public holidays.

3. Is shipping free? How long does delivery take?

Yes, we offer free shipping for all orders on our official website (www.hpniub.com). The standard delivery time is 7-15 business days after your order is shipped.

4. Can I return the product if I am not satisfied?

Yes. You can apply for a return within 30 days after receiving the goods. Please make sure the product is in its original condition, unused and with the original packaging intact.

5. How long does it take to process my return and refund?

After we receive your returned items and check them, we will complete the return and refund processing within 7 business days. The refund will be returned to your original payment method.

6. How can I contact customer service?

You can contact our customer service team via email: service@hpniub.com. We will reply to you as soon as possible to solve your problems.

7. What is your official website?

Our official website is www.hpniub.com. You can browse all our products and place orders on the website.

If you have any other questions, please feel free to contact us via the above email. Thank you for choosing Hpniub!